Terms and Policies

MCNOON CRYSTAL IMPORT, INC RETURN, REFUND POLICY All sales are final and must be paid before delivery. All orders must be paid in advance. Any change of order or cancellation must be in writing and made within 24 hours. A 35% cancellation charge applies for any canceled orders or returns without exception if not authorized in advance with RGA number. All claims on shipped orders must be filed with carrier. No cancellation for delayed orders. Delivery dates are not guaranteed. In the event of collection, purchaser is responsible for reasonable legal fees. The balance of any disputed items needs to be paid in cash or cashier check from local bank. All unclaimed items after 30 days are subjected to storage charges of: $150.00 or 10% of value, which ever is greater per month. We are not responsible for any items left for more than three months. 1 % Late charges due on balance outstanding more than 30 days from date of invoice*(18% annually) Proposition 65 Warning: Handling products made of leaded crystal will expose you to lead, a chemical known to the State of California to case birth defects or other reproductive harm. THANK YOU FOR YOUR BUSINESS!